I was meeting with a client about their marketing materials. It struck me as unusual that they didn't have a corporate web address -- as essential as stationary in my mind. The thinking behind the lack of a corporate web address was all about efficiency.
Then today, when I looked at a recent report from the Chief Marketing Officer Council, I read that the average individual receives 12 - 15 email messages each day.
Yes, my jaw fell into an open mouth slack position.
I've just now completed my morning jaunt through unanswered email. When I receive 10 - 12 emails at the start of the day I call the IT team to see if our email is down.
Tracking the effectiveness of mail -- digital and traditional -- is at the core of any marketing plan. We are still seeing higher overall results for traditional mail. Somehow it seems a bit easier to delete an email than toss a letter. Traditional mail has more opportunity to tempt me into opening it (I got a compass in the mail this morning!)
Here's are some stats that you might find interesting:
- Traditional junk mail accounts for over 100 billion pieces of mail each year, and 44% of this unsolicited, primarily promotional mail ends up in a landfill...unopened
- Email waste is also staggering. There is more than 200 billion email messages sent each day, yet 97% of all email sent is actually spam, according to an April, 2009 report released by Microsoft
- Cisco reports "customized" spam that is based on personal information stolen from the web has quadrupled over the last 12 months (2009)
- The average email open rate across 16 industries during Q2 of 2009 now stands at 22.2%, and has increased for the fourth quarter in a row
- About 3.3% of opt-in emails for subscribers in the US and Canada were sent to "junk" or "bulk" email bins, while 17.4% did not get delivered at all
- Forrester reports that by 2014, email marketing spend will rise to $2 billion - almost double the projected spend of $1.2 billion for 2009
- The average individual is expected to receive 25 messages a day in five years, double 10 or 12 emails received now
I have to write an e-blast....
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